One of the most valuable assets of any business are the people. They have the skills and the abilities to complete tasks quickly and to a high standard, maintain the success of a company.
It makes sense, therefore, to invest in these people and whilst this might include such things as training, and so on, there are times when investing in people’s well-being is just as important too – and corporate massage could be one of those investments.
However, as varied and numerous – and welcome! – the benefits of massage are, there is a responsibility to ensure that the corporate or chair-based massage being offered to your employees is safe.
In other words, the massage therapist is qualified, trained, accredited and experienced in the therapy that they offer. There are numerous ways of ensuring that you get the best service, and the best massage that is therapeutic, beneficial and safe.
What to look for when hiring a corporate massage firm…
- Are they licenced?
Licencing of massage therapists presents a slight anomaly as it is not a position that is applied in a blanket way across the country. Massage therapists are licenced in London as a matter of course, but this will vary across the country, with different local authority areas having different rulings and so on.
Clearly, this can present you with some difficulties as it is important for your staff well-being, as well as for insurance and liability purposes, that the people you engage to complete the tasks are who they say they are, and can delivery services safely.
Ask them about who they are licenced with, and what their position is about this, as well as asking about what type of insurances they carry. You may also want to ask about disclosure certificates too.
- Are they qualified and accredited?
A professional massage therapist will have completed a whole variety of courses, and taken the time to study in-depth the healing nature of massage and touch.
However, it can be difficult to know what you are looking for, and so we suggest this: look for the college or provider of the course, ascertaining that this is a course or place that the therapist had to attend (in other words, not one bought from the Internet).
Secondly, look for how long it took to complete these courses; in the main, it should take longer than a year to complete for the most basic of courses. Additional courses with more in-depth knowledge can take many years.
- What is their experience?
Clearly, being skilled and qualified is one thing but having experience is quite another.
However, everyone has to start somewhere and so don’t just assume that because someone is newly qualified they are to be avoided. It is commonplace for anyone studying to become a therapist of this kind to spend some time on placement or serving a probationary type period. Look for this on their CV!
- What is their customer service and attitude like?
Do they ooze professionalism, confidence and have the right attitude when it comes to customer service?
In effect, you are looking for someone who is confident, understanding the nature of offering corporate massage and how this can and does differ from massage at a spa and so on. They need to show a depth of understanding of how this benefits your employees and your business, but also that it may not always be easy to accommodate.
In other words, can they have an open and frank discussion about the pros and cons of offering chair massage to employees?
- What are the costs?
Who doesn’t love a bargain? And, who says that a cheap price means poor quality?
However, when it comes to corporate massage, you do need to maintain a close eye on the financial side of things.
A new therapist may charge less than a more experienced one, simply because they lack the customer base. Charging less means being able to build clientele. However, a company or group of therapists that seem to charge very low prices across the board may not be the professional body that you are looking for.
An experienced massage therapist will know not to undervalue their skills and so checking prices should be something that you do.
On the other hand, however, paying an astronomical fee does not always equate to a highly professional massage either.